SULLIVAN COUNTY, NY — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) are reminding customers to be prepared ahead of the winter months that can bring storms that may cause outages. Customers are reminded to charge oxygen concentrators. Households that rely on life-sustaining equipment should contact NYSEG and RG&E. Make sure generators work properly.

“In the event of a storm, we want all of our customers to be prepared, but especially those who rely on life-sustaining equipment,” said Jennifer Pearce, vice president of reliability assurance and emergency management for NYSEG and RG&E’s parent company, Avangrid. Households that rely on life-sustaining equipment are encouraged to call NYSEG at 800/572-1111 or RG&E at 800/743-2110 to ensure the correct mobile phone number is on file so customers can be reached in an emergency.