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Power outage tips from PPL

October 29, 2012

We want you and your family to stay safe in the event of an outage. If you lose power, remember the following simple tips.
Report emergencies immediately, including downed power lines, by calling 1-800-DIAL-PPL (1-800-342-5775). When prompted, press 1 for “electrical emergency".

Check to see if your neighbors have lights, and check your breakers and fuses.

Report outages online 9 or by calling 1-800-DIAL-PPL (1-800-342-5775). Calls from customers help us determine the scope of outages and better direct crews to where the problems exist.

Never run a generator in your home, basement, or other indoor space where exhaust fumes may accumulate.

Stay clear of downed power lines.

Stay clear of electrical equipment where there is standing water, such as a flooded basement.

Do not use gas ovens or ranges to heat your home.

Turn off electric ovens, ranges or space heaters that may have been in use when the outage occurred.

Unplug sensitive home electronics that can suffer damage when power is restored.

Avoid candles and use flashlights instead. Candles can cause a fire if tipped by animals or people, or if they come in contact with a combustible item.

Keep warm air in during winter by using doors as infrequently as possible. This includes closing your garage door while you shovel snow.

Close off unoccupied rooms.

Keep your refrigerator or freezer closed as much as possible.
Remain calm and stick together.