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December 09, 2016
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PA State Senator Baker urges electricity consumers to complain

The Attorney General’s Bureau of Consumer Protection is working with the independent Office of Consumer Advocate to learn whether consumers have been improperly overcharged for their electricity.

Rep. Sandra Major also issued a statement on the matter. She said, “I cannot stress enough being fully aware and reading the fine print before entering into any agreement. Variable or adjustable rates in any type of contract mean savings for you in good times and an added expense in difficult circumstances. The winter weather we are experiencing is different than in recent years, but an example of what can happen.”

She added, “If you believe you are paying a rate that is inconsistent with your supplier contract, please contact the supplier and attempt to resolve the issue. If the supplier is unable to resolve the complaint or is unresponsive, [you can] file a complaint with the Public Utility Commission through its website or call 800/692-7380.”